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News

COVID-19 update: 29th April 2020

We are continuing to support every effort by the Government to halt the spread of COVID-19 and to protect our employees, families and communities.

Equally we have been working as hard as we can to provide business continuity for you, our customer. 

To date, our manufacturing and distribution centres have remained fully operational, despite the challenges, thanks to the dedication of our employees and strict adherence to Government guidelines.

Update on our operational status 29th April 2020
We continue to monitor the changing landscape daily and remain operational with a reduced staffing level to meet our customer’s demands.

This team are in place to enable us to respond to customer requests.  We can process orders and deliver from stock however we will be operating with a reduced delivery fleet.  Upon order placement, we will advise you of any changes to lead times and communicate at each stage of the order process.

If you are a Merchant and have a question regarding existing or new orders, you can contact our Customer Service team on customerservice@aliaxis.co.uk or on 01622 852585.  

Taking care of our people long-term
Our aim during this period is to retain our employees and safeguard their future so that we are in a strong position to resume normal operations once we are through this unprecedented time.

A number of our employees remain furloughed. As detailed above, we will be operating with reduced staffing levels during the coming weeks to ensure business continuity and we are keen that our people can return to their same jobs with greater security, when this period is over.

We will continually review the situation and act accordingly.

Yours sincerely,

Stan James

Managing Director

 

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