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"We are committed to exceeding our customer's expectations in everything we do"
Hunter Plastics manufactures one of the widest ranges of quality rainwater, soil and waste and underground drainage pipes and fittings available to the market today.
We are committed to offering our customers, high quality products manufactured within guidelines established by the British Standards institute (BSi). And all of our products are carefully tested in accordance with BSI requirements.
Hunter's material formulations are of the highest quality available with several thousands of tonnes of products sold each year to many satisfied purchasers.
Hunter Plastics was the first company in the UK to receive the newly created European Standards for its rainwater systems e.g. EN607; EN1462 and EN12200. We firmly believe that our products both in design and manufacture are 'second to none' in the market-place and offer exceptional value for money.
At Hunter Plastics we strive for 100% quality and products are subject to rigorous inspection checks to enable compliance with BSi kitemark approval and our ISO9001 quality management system.
"Quality isn't just about Products"
Our aim is to provide excellent customer satisfaction, not only with high product quality but by providing our customers with the best possible customer service.
As a result, Hunter Plastics has won several awards for its customer service offering.
People at Hunter realize the importance of 'Total' customer satisfaction. No matter how large or small your business; we concentrate on undertaking and fulfilling your particular needs. Our Area Sales Manager's cover the UK and are well equipped to offer our customers dedicated support with sales and marketing, whilst our well trained internal sales team are able to provide guidance and advice on all your sales orders. Additionally, a highly qualified plumbing technical team are available for product technical guidance.
Most importantly, customer's needs are about service. We therefore measure our service levels against key indicators agreed by our customers as most important to them.
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Quality Policy |
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